Absolutely horrible courier company.
First they didn't collect on the day that I had booked it for and was confirmed by parcel force.
Then the second time around it was collected as stated by the sender but they couldn't find it on their system so I contacted them directly, was transferred a couple of times and the "lady" I spoke to on the phone wasn't eager to work at all and as I wished to complain she just hung up on me!!!
Absolutely unprofessional and bad customer service. Avoid at all costs. I will definitely do so from now!
6 years ago
Parcelforce has a
1.2
average rating
from
2,885
reviews
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