I have placed two orders with Kezie Foods in the last 6 weeks and on both occasions Parcelforce have failed to deliver on the designated day. The first time it happened their excuse was that the van had broken down (have they only got one van?) and they delivered a day late. As the contents was frozen I had to throw out a quarter of the food because it had already thawed out. On the second occasion - yesterday - the order had been at their Newport depot since the morning but they couldn’t be bothered to deliver it. I contacted Kezie who were told by Parcelforce that yes they had it but hadn’t delivered it - no reason was given. They were subsequently told to return it to the sender as I refused to accept it a day late. I receive deliveries from numerous couriers and I must say that Parcelforce are by far the worst, they seem to think that because they are part of Royal Mail it makes them superior to everyone else, far from it. The only reason I’ve given them one star is because I can’tleave It blank.