Parcelforce tried to deliver on consecutive days at the same time when everyone is at work. Parcel taken to "Newcastle" depot, which is near Beamish in county Durham, not even the same county as Newcastle but cheaper business rates. Not that there was any way of finding out where it had gone. The post office in Hexham told me to try on line, as they can't handle parcelforce mail. Its the way it was sold off, I was told. So I travelled 40 miles to collect the parcels, which, surprise surprise, were both smashed. Absolute pirates I would never trust with anything I cared about. And no compensation, because glass is not covered. Avoid using parcelforce at all costs.