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Anonymous
Parcelforce seem to have a new policy now, where after the first delivery attempt, they will just drop your parcel at a Post Office of their convenience. They tried to deliver a parcel during the 15min time window when there was no-one at home - sod's law. They left a card stating that the parcel could now be collected from a Post office on the high rd leading into town. This is a post office, with 3-4 parking spaces outside which are almost permanently occupied during the day and double yellow lines in the surrounding area. There is a Post Office about 3 minutes walk from my house - but they chose not to leave the parcel there. There is also another post office about 5 mins drive away which is open late most evenings and also has reasonable parking nearby - again they chose not to leave the parcel there. Never-mind I thought, just arrange a next day re delivery. I rang then up and was told a minimum of 72hrs is required for a re delivery and due to the weekend that would mean a minimum of 5 days wait!! A joke - maximising their profits at the inconvenience of their customers.
5 years ago
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Parcelforce has a 1.2 average rating from 2,885 reviews

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