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Emma
Do not use this courier! Save yourself the effort and stress! Terrible customer service! Items out for delivery arrived 3 days late with 2 of the boxes being damaged boxes. After contacting customer service and claims team multiple times and spending an hour and a half on the online chat with them. I have been told that they are 'sincerely sorry for any inconvenience but I am not entitled to a refund'. I am also out of pocket due to expenses due to their error! Don't waste your time, there are so many negative reviews for a reason!
5 years ago
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Parcelforce has a 1.2 average rating from 2,885 reviews

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