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Anonymous
I was emailed to say that my parcel was to be to be delivered today but missed the delivery as I had to be away from home this morning. A card was left stating that it would be delivered the next working day.(Three days hence as it is Friday.) The email gave me no indication of how to track the parcel, or an option to have it left in a safe place, which I would have done. I left a signed and dated card taped to my door asking that the parcel be left in a safe place, and accepting full responsibility, but this was ignored. I tried to access the Parcel Force website, but that didn't work, so I'm not even going to attempt to 'phone them. I will never again purchase goods from companies who use this carrier; I recomend DPD who are effecient and always give you options to chose delivery preferences.
5 years ago
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Parcelforce has a 1.2 average rating from 2,884 reviews

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