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Anonymous
Only because I have to select a star Parcelforce is getting 1 star, if half a star or 0 was the first option then I would have selected that. This is the worst postal service when sending a parcel international and they get away with it because of the numerous agencies one has to deal with. The lies about attempted delivery(ies) and non-payment irrespective of having a receipt of payment and staying at home on different stated dates when delivery would be made. Then they claimed that package was being prepared to be returned and it has been two and a half months since. They refuse to provide me with a tracking number of supposedly returned package. I do not know of a delivery service who would make so many repeated delivery attempts and these statements are only evident on their tracking website. No notices, no letter. The only delivery attempt they made was to demand a VAT payment which was made with receipt provided and they to this day claim that no payment was made by the receiver. This is not a company to do business with. Your packages disappear and you get jerked around. Seriously, how long do management expect this to last?? The employees need to be investigated for wrong and bad behaviour. What is happening is totally wrong.
5 years ago
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Parcelforce has a 1.2 average rating from 2,884 reviews

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