I tried to send a parcel via the local post office that uses parcelforce and this was returned to me on the basis of restricted item which it wasn't. I claimed for a reimbursement on the parcelforce website and they have a put up an incredibly cumbersome system, obviously designed to discourage any claim attempts: you have to register, to given a massive amount of useless and redundant details, and then submit a file with photo of receipts - while they have all data on their records. In the end my 40 quids have disappeared Next time I will be very careful to avoid this useless service.