Just hopeless. Left my driving licence in the UK on holiday in Italy (my fault agreed, but who has not forgotten something?). I paid for the fastest service (Express 1+ days). Neighbor kindly took package and labels and customs form to local Post Office 1pm on the Saturday. Instead of picking up form from the PO first thing Monday, they erroneously sent courier around to our empty house, eventually picking the package up from the PO at the end of Monday ie wasting one day. The the torture of uncertainty of delivery and inaccurate tracking started. We stayed in our holiday home all day Tuesday, all day Wednesday and all day Thursday in case it was delivered. The latest possible delivery date was communicated to us as being Thursday 8pm. Did not arrive. Tracking info on Parcel Force completely inaccurate compared to Fedex info on what was happening in Italy and Fedex tracking did not reflect what was actually happening in Italy when I spoke to their head office in Milan. My licence eventually arrived Friday morning (flying back soon after so no point in hiring a car now). That is FIVE working days for a 1+ day service. Altogether an expensive and stressful experience. Lessons to share - pay attention to the plus sign on the 1+ day service - it can mean anything despite the marketing illusion of it arriving 1-2 days. Also spend some time reading the tiny links to delivery times in specific countries - they are more like the five days that we experienced.