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Anonymous
Worst experience ever and ruined my wedding!!! I had 3 bridesmaid dresses delivered via parcel force and discovered a message via online tracking saying ‘attempted delivery failure’ I was left a note, and only knew of this from actively tracking it myself. When I called customer service to explain the parcel contained 3 bridesmaid dresses for my wedding And I needed them to arrive by a particular date and time as my wedding was abroad, they promised me it would arrive the following day. The next day arrived NO PARCEL called up - same old LIE and promised it would be the next day and they’d put a note to stress the urgency..... Guess what...... YEP still no parcel! And again called up promised the same, and to spare you with all the BS lengths I had to go to, i’ll Cut it short. Today’s the deadline I told them about and I still have NO PARCEL! Parcel force needs closing down! I wasn’t surprised to see 1* reviews all over google! Let’s see how much the people who work for them care, when they are jobless because the company crashes because of how unreliable they are.
5 years ago
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Parcelforce has a 1.2 average rating from 2,884 reviews

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