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Frustrated Customer
I've been waiting for a parcel from Germany to UK, and wondering where it has got to I checked tracking. According to the tracking website Parcel Farce delivered it three days ago, but clearly not to me, and no card has been left either. Apparently it was delivered to my next door neighbour, but they haven't got it! The name on the signature isn't my neighbour's either! Why is it every time this company is involved there are delivery problems. I'm now going back to the retailer that sent the package to see what they can do. I found this review site when I typed 'why are Parcel Force so rubbish' into Google. Lo and behold - nearly 1300 negative reviews! How is this company still in business?
5 years ago
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Parcelforce has a 1.2 average rating from 2,884 reviews

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Alice, Customer Support

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