Worst delivery company I have come across. Didn't even attempt to deliver item it would seem! No reason for parcel not to be delivered as reception was open, no card left. Had to ring parcel force to find which post office it was at to be told about one 45 mins walk (I don't drive) away from my flat. Requested for a re-delivery on a Monday and I was guaranteed it would be delivered by the following Monday. The next Monday came and no parcel. I called again to be told that my request had 'been ignored' and the parcel is still at the post office. This time I had a 'urgent request' for the parcel to be delivered within 3-5 working days after 5pm. This was also ignored and the parcel has now been sent to a post office which has closed down. No information about the new post office, even on the post office website, so sent on a wild goose hunt looking for my parcel I had originally payed to be delivered next day. 2 weeks later still no parcel.