completely fraudulent trading company - nothing but fraud and lies from each and every member.
24 hourt next day delivery bought and paid for item on Friday afternoon
suggested due to collection time already passed it wouldnt be collected until Monday (fair enough quite normal and acceptable)
so I'd get it Tuesday
Tuesday came and went then late evening all the tracking details appeared miraculously stating sms sent -customer failed to reply
LIE NUMBER 1 Disabled (don't leave house) and I HAVE NO MOBILE
nor do they to send an sms to
LIE NUMBER 2 - No attempted delivery - and no card left (LIE 3)
Rang and complained but took over a hour to get
through put on hold whilst they contacted the "Driver"
came back on and stated theyd attempt to redeliver
today if not tomorrow but in either case theyd call first
LIE No's 5 to 10 - Repeat the above for the next THREE DAYS and at
NO point did they attempt delivery or leave a card
simply put they repoeatedly altered the tracking adding lines from NOTHING at all to endless bullcrud stating SMS sent out foir delivery loaded onto van returned to depot sms failed to reply
threee long calls to parcel jackasses and three packs of lies and empty promises - so I filled in online complaint form as the costs were escalating calling them day after day whilst they mishandled expensive graphics cards for pc repairs leaving them inside damp cold vans overnight after night after night
PRESTO the online tracking altered to state CUSTOMER ADVISED TO COLLECT FROM DEPOT
despite my three consecutive days complaining in polite calm manner and challenging their lies of previous consults asking for rhym reason explanation and justification for such treatment... theyve been informed in no uncertain terms my predicament and that I cant and dont leave house as disabled .... SO WHY IN HELL HAVE THEY ADDED "ADVISED TO COLLECT FROM DEPOT" SOME 30 MILES AWAY!!!!!
IN SUMMARY THE ONE STAR LEFT IS FAR TOO GGENEROUS FR#OR THESE SCAM ARTISTS TREATINGCUSTOMERS IN SUCH A MANNER ON THEIR PREMIUM 24 HOUR SERVICE WHICH BY EUROPEAN CHARGES AND RATES IS RIGHT UP THERE WITH THE MOST EXTORTIONATE RIP OFF PRICING FOR POSTAGE IN THE WHOLE OF EUROPE AND PERHAPS GLOBALLY
5 years ago
Parcelforce has a
1.2
average rating
from
2,884
reviews
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