JOKE JOKE JOKE can’t do the job they charge for !!! What a joke of a company quick enough to take your money and slow as hell to do there job and actually Collect your parcel. Booked for a parcel to be collected on 48large wasn’t collected on Friday day specified tracked parcel ATTEMPTED collection according to Parcelforce haha laughable seen as I have cameras on my property and no one attempted anything called Rotherham depot to be told it will be collected on Monday and upgraded to 24 large this wasn’t done resulting in me having to refund the customer asked to make a complaint do it online no department for complaints ( I understand why after reading reviews ). Foolishly I used them this week also for 2 parcels again should of been collected Friday no collection (marked as attempted) it’s down to floods they said Monday came no collection what’s it down to today have you stubbed your toe or fallen asleep while attempting (or not) collection !!!! Again collection marked as attempted called Rotherham depot this morning to be told it will be sometime today and a pathetic excuse of a sorry from the useless rude arrogant unhelpful woman on the other end of the phone this company makes so much money from people sort yourselfs out and do the job your taking money from people to do I will be making a complaint and requesting my money back and also taking it higher something has to give !!!