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Katerina Ptackova
It took me forever to get my parcel. When I had a look online with my tracking number, it said they have tried to deliver it. But no one left any note saying they attempted delivery. So I had to phone them up and ask them to leave my parcel at the local post office as I was at work by the time they would try to deliver it again. The lady on the phone assured me,that by the time I got home, I will have the parcel at the post office and a note saying where the parcel is. I got home, no sign of note, no parcel, nothing at all. So I run to the post office to find out there is no parcel for me either. I rang the company and they told me, that my parcel has been delivered. So I told them that's not possible as I wasn't even at home. I have been told that my parcel is with my neighbours. How was I supposed to find it out without a note saying where they left my box? Worst delivering company I have even used !
4 years ago
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Parcelforce has a 1.2 average rating from 2,883 reviews

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