What a horrible and horrendous service, rude postman with no manners telling off my disabled wife to open door in seconds. Shouting and arguing at the door that he will not use our video door bell. As he doesn't like it. He prefers knocking at the door like animals. Threatening that he would not deliver any future deliveries to my address and will have to collect it myself. Openly challenging my wife make a complaint and nothing going to happen. Inviting bluntly to take pictures and name do what ever you want. Is this the company or customer service. He had no lanyard or logo so who knows what he is on about as we have to confirm before opening the door. But instead we got bollocking from him. I. Would recommend not to use PARCEL FORCE. AND MY ADVICE TO TOOLSTATION IS PLEASE FIND ANOTHER PARTNER. YOU WILL LOOSE CUSTOMERS. I HAVE VIDEO EVIDENCE OF HIM YELLING AT MY DOOR. I made a complaint, and same thing happened as he claimed that nothing is going to happen. So be ready for getting bullied every time. Area of delivery is coventry.