Should your parcel go missing with Parcelforce, you can forget about the worthless compensation you paid for thinking it would cover you or an efficient and helpful customer service. Parcelforce admitted the loss of my parcel. They are very poor at looking after your valuable items but very good at doing all they can to create obstacles and technicalities to avoid paying compensation when they loose it. They take over two months to declare your parcel lost. When you apply for a claim they say you are out of time as you only have 30 days. If they do agree to process your claim, they insist on writing to the person you sent the parcel to to obtain a denial of receipt, even though their own tracking shows the parcel has gone nowhere and not delivered. If they do get a reply in 30 days they deny your claim. This implies that the default is that the sender is being dishonest and making a false claim. They ought to be ashamed. Avoid.