Had a text message at 07:46 saying my parcel will deliver today. Went on the website at midday and it said it would be deliver at 13:37. At 15:00 I rang to inquired about my parcel only to be told they thought it was a pick up and not delivery. Five minutes later I got a text message to say it would be delivered between 16:05 and 17:07. At 16:30 my building intercom rang as I remotely open the door I saw the parcel force driver putting a paper on the door, as I rang out to catch him he was already in his van ready to go. I waved the paper at him and he said " I thought your buzzer wasn't working". Poor service. Is this the service am paying for. My company and myself won't be using this service anymore