I was expecting 2 deliveries yesterday. Both packages were attempt to delivery at the same time (happens to be school collection time – around 15:30). One package was left with the neighbor and the other, no card nor instructions on where the package was and how to get it. I have done the tracking and the package is at Post Office to be collected. I called to ask for redelivery and they said that the policy is to leave at the Post Office it cannot be redelivered. The Post office opening times are 9 - 5:30 Monday to Friday. Saturday 1/2 day. I have to take half day of work if I want to get my precious Parcel. It is a very poor service. Firstly, the delivery man did not leave any card, second it is reasonable to expect more than one attempt to delivery. I really would I pay attention next time I purchase from a company. If the company uses PARCELFORCE, I will probably do not purchase from them. It is THE WORST service from any of the delivery companies such as Yodel or the Royal mail, Amazon, etc.