Such a strange experience - this does seem to be a reputable business with actual shops in Germany, that is simultaneously engaged in wholesale scamming of UK-based customers online through a subsidiary. By the looks of it, Parfümerie Akzente is legit, but Parfum Dreams has overwhelmingly negative reviews. What the hell is going on?
The website looks genuine enough, but the cracks begin to show as soon as you part with your money. The immediate massive red flag for me was the fact that I didn't receive any confirmation email. Then called up - the voice on the automated telephone system sounded like a German doing a bad impression of an Irish accent.
When I got through to someone and asked for an update, the man claimed to be pulling up my profile from my phone number (which I don't think you can do from a phone number alone) and really tried to sell it by tapping his keyboard loudly and randomly. He then told me that there was no order attached to my mobile number; when I mentioned the pending transaction with my credit card provider he told me not to worry as this will likely be cancelled in a few working days.
I'm not holding my breath on this one. I'll be disputing the transaction with my credit card provider and learning my lesson: if it looks too good to be true, it probably is.
3 years ago
Parfum dreams has a
1.7
average rating
from
221
reviews
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