Almost 10 days ago, I tried to order 2 parfumes from parfumdreams with the iphone app. I entered my credit card information, but at the end of the order process I got a technical error from their site. Afterwards I contacted their customer service multiple times via email and phone. First they blamed me and told that I probably did a mistake during the purchase process. Then they insisted that its my banks fault and I must contact my bank. I did that too and my bank stated that parfumdreams blocked the amount from my credit card. So they let the money stuck just without any reason. At the last time with the customer support they finally admitted that they have a problem with their credit card purchase system. And that this happens with multiple customers and I just have to wait more without giving me a timeline when I will get my money. And after I asked them why they didnt tell me that from the beginning on, they lied again and stated that they already told me that I will get my money. Just stay away from that company, their customer service is worst, they have problem with their system and if you draw the short straw, they do bot take the blame, you are the wrong one as customer.