Do not under no circumstances order anything from this company, they are fake!! Apparently they say the issue is with DHL! I was told I would get a refund after 3 weeks, this still isn't the case. The trading act states that a full refund should be given if the parcel doesn't arrive, not to blame the courier service. I've never had any issues with other on-line services! Please don't read the 'good' comments, I think they are fake too!! I've contacted DHL complaints department, still waiting on a response. I'm interested to see whether they even have a note of my parcel ever arriving in the UK unless they are in with the scam as well!!! I will reporting this to the national consumer complaints department where they can check up on fraudsters like these.