I have had a profoundly disappointing experience with Payoneer, marked by exceptionally poor customer support and problematic account management practices. My troubles began with standard account activities—receiving a payment and attempting a withdrawal. Unexpectedly, Payoneer imposed restrictions on my account, and it was subsequently closed without a clear explanation, leaving my funds inaccessible. When I reached out for help, I received only generic responses via chat and email that did not address my specific situation. They do not offer customer support via phone. The communication was not only unhelpful but also frustratingly impersonal. I repeatedly asked for step-by-step guidance on how to withdraw my hard-earned money, but Payoneer's customer service team failed to provide any meaningful assistance or direct communication. Their inability to offer straightforward support forced me to seek help from external entities, such as the Better Business Bureau and the New York Attorney General. It's concerning that my situation had to escalate to this level without any resolution or adequate support from Payoneer. If you are considering Payoneer for your financial transactions, I recommend looking elsewhere. Their handling of customer issues and lack of clear communication have significantly undermined my trust in their services, and I caution anyone against using them.