“Payoneer allowed six transactions on a blocked credit card. The card was fraudulently charged and blocked within minutes. A month later, six charges were made to the blocked credit card.
Payoneer's position is to contact the merchant (FACEBK *8KVSG8PP2 in Japan) and ask them to cancel the transaction.
Informing them that I do not know the merchant does not help. They will not issue a refund or guarantee that these transactions will not recur.”
“$899 taken from my account without my knowledge. Payoneer did nothing claiming that it's (not in their policy to reverse transactions)
Please people do not use these scammers”
“I wish I could give less than one star. I used this platform between 2017-2020, and it was good back then, the support was also quick and efficient. Now, it is just plain automated responses, not real support handling requests, and just wait, wait, and wait....
Late/delay in payments, and you will keep trying to find a way to contact, and they will ask you to read the articles on the website, instead of actually providing customer support? What is the fee for that Payoneer is charging? Read the articles?
No chat available, and when you call and proivde your customer ID, the automated response will tell you "thank you for wasting money for the call, now go the heck and read the articles or send us email and wait for 2 days --- we don't care about your urgency at all."
Even the wait time will be over, and plainly writing in the email to not send multiple emails, because "how dare you," as if you do so we will further delay the resolution.
I am losing my client, because I have to buy subscription and here I am writing the review with anxiety.
Payoneer has lost it. They don't care.
I am not going to use it again............ EVER!”
“I have a payment from the XY company to the account. Paid out, then pulled back after a day. Spoek to Payoneer, told it is the company XY pulled back the funds du lemto incorrect amount. Directing this question to the company, company says allegedly due to some tech issue I received more money than I was charged. Anyhow, 2 month in a row they are deducting my funds without any explanation, notification, message nor email. They have been informed by the bank. Have you thought about informing the client after you have been informed????? Shuffling someones funds without his/her acknowledgment - is this legit??????”
“At first, I was skeptical, but I was desperate for assistance. I contacted Supreme assets and explained my situation. To my surprise, they were incredibly responsive and knowledgeable about the issue I was facing. They guided me through the process of contacting the platform’s customer support and provided me with the necessary information to escalate my case.
Whtapp Contact: +1 (712) 463‑0453
Email:supreme_recovery_45_@_gmail_com
In conclusion, I highly recommend Supreme assets to anyone facing similar issues with online trading platforms. Their professionalism and expertise made all the difference in resolving my problem.”
“I had lost all hope after my investment broker disappeared with my funds, but Supreme Assets Recovery came to my rescue. Their team was incredibly professional and efficient, guiding me through every step of the recovery process. They used their expertise to track down and reclaim all my lost investments. What impressed me most was their transparency and dedication—keeping me informed and reassured throughout the entire process. Thanks to Supreme Assets Recovery, I regained what I thought was gone forever. I highly recommend their services to anyone facing similar issues. They truly deliver results!
Contact them for help W-h-a -ts -A-p-p: +54 -9 -3-7-5-1- 4-7‑8-7-4-6
Email: 𝐬𝐮𝐩𝐫𝐞𝐦𝐞𝐚𝐬𝐬𝐞𝐭𝐬𝐫𝐞𝐜𝐨𝐯𝐞𝐫𝐲𝟑𝟖𝟏𝟓@𝐠𝐦𝐚𝐢𝐥.𝐜𝐨𝐦”
“I have had a profoundly disappointing experience with Payoneer, marked by exceptionally poor customer support and problematic account management practices. My troubles began with standard account activities—receiving a payment and attempting a withdrawal. Unexpectedly, Payoneer imposed restrictions on my account, and it was subsequently closed without a clear explanation, leaving my funds inaccessible.
When I reached out for help, I received only generic responses via chat and email that did not address my specific situation. They do not offer customer support via phone. The communication was not only unhelpful but also frustratingly impersonal. I repeatedly asked for step-by-step guidance on how to withdraw my hard-earned money, but Payoneer's customer service team failed to provide any meaningful assistance or direct communication.
Their inability to offer straightforward support forced me to seek help from external entities, such as the Better Business Bureau and the New York Attorney General. It's concerning that my situation had to escalate to this level without any resolution or adequate support from Payoneer.
If you are considering Payoneer for your financial transactions, I recommend looking elsewhere. Their handling of customer issues and lack of clear communication have significantly undermined my trust in their services, and I caution anyone against using them.”
“I made several successful investments with this broker Netteler before losing 80% of my savings to the trading broker. It cost me so much money and pain to invest in a broker that was not even real. But All thanks to, Mac Wiki for helping recover all my losses back '' wikihelpdesks @ gmail. com '' am currently investing with { wiki help desk } because they are reliable.”
“My balance was disabled with over $34,000 on it. I did not get any reason or deadline for the return of my funds from customer support.
I also did not violate any laws or rules and conducted my business activity following all necessary procedures and rules. Nevertheless, Payoneer blocked me, basically took my funds and refuses to tell me when they will return my money or what I should provide to speed up the process.
Payoneer is the worst, most stressful experience I have ever had, and I sincerely hope that the SEC will prosecute this fraudulent company. Maybe they will learn a lesson and stop committing fraud and illegal activities against their customers.”
“I wish there was a way to rate this company with no star. Worst experience ever. Awful customer service. They held my funds for over a month, stating that my tax form was incomplete, which is a lie.
They blocked my phone number which prevented me from contacting customer service to inquire about the status of my transaction.
The most dishonest payment processing firm I have ever dealt with in 28 years in business.”
“I didn't realize they were skilled con artists until I attempted to take my money out of their account. I put a lot of money into them with the main goal of profiting greatly from my investments. The worst feeling in the world is losing money you have worked really hard to earn. There was a problem when I attempted to withdraw my money. I was enraged when they insisted on more after I paid for the withdrawal and asked for more. Madacovi.co helped me get my money back in less than a week.”
“I repeat do not use this third party. They are scammers.....I have tried to draw my money for months and they held onto it..... I got frustrated and say i will try back another time. When i did, I was locked out of my account for days, and when i finally got into my account i realize they draw all of my money for fees!!!”
“Bad experiences with Payoneer
I had two disputes with the same clients. Payoneer agreed with me that these claims were unjustified. Then these clients escalated one of these disputes to Visa. After that happened, Payoneer started to take money from my account without any explanation. That was in November last year! After a few of these transactions, I made sure that I would no longer receive money on my account, so they could not take more from it. Then after about 8 months Payoneer finally informed me that Visa agreed with me, so no money for these clients. That was July 20th. You would think that I would get the money back they took from my account. Now it is August 24th, and I am still waiting for that. They are giving me the run around without telling me if and when I will get my money back. I have sent many messages and chatted with Payoneer a significant number of times. It is all been a waste of time. Before the previous happened, I had another bad experience with them, that affected me a lot. But they don't care. Mind you, I have been a client of Payoneer for many years. I will never use Payoneer again though, and I would not recommend that company to anybody. Don't use them!!”
“My customer ID: 44992262
I created another account because my previous one was closed
but now I have another problem
I submitted my ID documents and I have been told that the verification will take only 3 business day, it's been 12 days and my verification request is still under review.
I contacted the support team I opened an inquiry, but in vain, the inquiry says that the problem is solved but it is not, and the support team didn't answer too, was I surprised? no of course I was not, that what I expect from you any ways, I keep my expectation low, I really doubt that you have a support team in the first place.
and please don't tell me that you're sorry and don't thank me for waiting, cause I've had enough, make sure that I won't give up and I will keep hunting you till you show some respect to your potential clients”
“Incredibly horrific support. Absolutely no help. The agent didn't even want to understand the issue, and clearly had so many chats going that he had no clue who he was talking to. I cannot believe the level of support here.”
“Payoneer Withdrawal commission 38%.
Комиссия при выводе денег составила 38%.
Out of $ 70 when withdrawing from "payoneer", the commission was $ 15 or 22%, $ 55 remained, but $ 44 minus $ 11 to a bank account, another minus 16% of the original amount and the transfer was not fast, it lasted several working days. In total, out of $ 70, $ 44 is left, minus $ 26 or 38%.
I corresponded with representatives of the company, and they did not give any desired answer, they tried to throw everything on the banks, and Payoneer did not comment on 22% of the percentage (I wrote several times).
Из 70 $ при выводе из "payoneer" комиссия составила 15 $ или 22%, осталось 55 $, но на банковский счет село 44$ минус 11 $, еще минус 16% от первоначальной суммы, и перевод был не быстрым, длился несколько рабочих дней. В итоги из 70$ осталось 44$, минус 26$ или 38%.
Я переписывался с представителями компании, и они не дал никакого нужного ответа, пытались все скинут на банки, а 22% процент Payoneer не прокомментировал (я писал несколько раз). ”
