Laura ID: 167162 gave me horrible service. I received an email saying that someone in Georgia was using my account, and I live in Houston, Tx. I have not used my in over 10 years so the phone number and address was not up to date. When I tried calling to change my password they told me I needed to give a correct address, I offered my drivers license and social security but that was useless. I eventually was able to go through my emails and find the address where I then closed my account. This is ridiculous all I wanted was to make sure my account was safe from fraud but I went through a horrible experience. I would never use this site again, I am very disappointed in this service. You need to find a better way of identifying your users and blocking the hackers. It’s easier for hackers to access the account, than for users.
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