TERRIBLE RESULTS SO FAR
Re: Not Allowed To Transfer MY Bitcoin
PLEASE READ THIS ENTIRE MESSAGE FOR YOUR SAFETY.
As of Friday, April 5, 2024, I have purchased a large amount of Bitcoin, paid my appropriate fees, etc. Everything has been correct.
As of Monday, April 8, 2024, I have been able to transfer a small amount of my Bitcoin to my eWallet.
Below is my Transfer details and Results:
Monday, April 8, 2024 – I was able to transfer $75 with a fee to my eWallet as a test to make sure everything is working properly.
Wednesday, April 10, 2024 – Again I was able to transfer $500 with a Fee to my eWallet as a test to make sure everything is working properly.
Thursday, April 11, 2024, 5:53 PM – I attempted to transfer more of my Bitcoin, but an Error Flag appeared and displayed there was a Technical Issue and to Try Again. I tried multiple times with no success, with the Same error. I called PayPal Technical Support and the representative explained that multiple attempts will raise the Security Level Higher. I was told to wait 3 days before I attempt to transfer my Bitcoin to my eWallet which will allow the Security Measures to lower.
Monday, April 15, 2024 (Four Days Later, I added an extra day of precaution) - I was able to transfer $1000 with a Fee to my eWallet.
Tuesday, April 16, 2024, 2:47 PM – I attempted to transfer a small portion of my Bitcoin, but the attempt was met with the same Technical Issue as before (Technical Issue and to Try Again). I made only one attempt. I called PayPal Technical Support and was told to wait 24 hours.
Wednesday, April 17, 2024, 4:15 PM – I attempted to transfer a small portion of my Bitcoin, but the attempt was met with the same Technical Issue as before (Technical Issue and to Try Again). I made only one attempt. I called PayPal Technical Support and spoke a Supervisor. The supervisor said, wait 72 hours, not 24 hours because 24 hours does not give Security enough time to lower its security level.
Sunday, April 21, 2024, 9:15 AM – I attempted to transfer $5000 of my Bitcoin but the attempt was met with the same Technical Issue as before (Technical Issue and to Try Again). I made only one attempt. I called PayPal Technical Support and spoke to a Supervisor. I was told that she cannot do anything. All I can do is wait. I told her that all I do is wait and I am not accomplishing anything. I asked her if I could talk to a higher level of support. She said I can connect you to a Manager. I said, OK. She connected to another Supervisor (Not a Manager). I explained to Jessica that I was to be connected to a Manager. She went through the complete process with me as the other Supervisor did. I told her again that I was supposed to be connected to a Manager. She said she could escalate the matter and would connect me to a Manager but it will take approximately 24 hours before a Manager will call me. I said, OK and confirmed my telephone number with her.
I am so frustrated that I am unable to Transfer my Bitcoin. I have been told by PayPal Support that maybe I should consider Selling my Bitcoin. How absurd. I could take a loss. PayPal is not taking care of their customers. My Bitcoin sits in limbo.
I have done everything correctly and exactly what PayPal has instructed me to do. What a terrible mess. I am at their mercy and nothing is done.
David F