so much for buyer protection. I have an email from 1800flowers stating they will reimburse me for a flower delivery that showed up 1/3 the size of the bouquet on their website. I turned that email in to Paypal after 1800flowers gave me the run around about issuing the credit in the email. It is Jun 13th. I've been trying to get this resolved since March 29th. I've called Paypal 5 times to get this resolved and they keep saying they need more information. The same information that is in the initial claim. They reopen the case and then close it because they need more information. I give them the info and they say they will reopen the case and then they close it again.... it's crazy.