Had a balance of $1567. Billing cycle ends around the 11th of the month but my payment is due on the 2nd of each month. I log on August 1st and select “ pay entire balance”. So I paid the entire balance which should mean I have a zero balance. On August 9th , PayPal showed I had a balance of $239. I went through my transactions and I had only charged around $200 but I had 2 credits for $93. That should have left my balance of $107. Called customer service and spoke to Erin. She put me on hold and never came back. I called back and spoke to Don who wasn’t helpful at all. He could not tell me how PayPal had my balance added. I cancelled my card at that time. Worst company I have ever dealt with.