Previously sent money twice to Jamaica with Xoom with no problems . PayPal now owns Xoom ,apparently to cut off competition ,so you end up on PayPal’s own money transfer platform. This time the email of the recipient was switched to an email that doesn’t exist and funds were diverted to someone else’s account. I suspect that PayPal’s system has been hacked . PayPal says they are unable to track the transaction and doesn’t know where the money actually went. How can you do electronic wire transfers and not have a way of tracking them? My bank agrees they sent the money to PayPal as requested but the recipient never received the money and Paypal is only able to tell me they sent the money to an email that doesn’t exit. BUYER BEWARE. DO NOT SEND MONEY WITH XOOM. XOOM was a great way to send money abroad but XOOM no longer exists. You may think you’re sending money with XOOM but actually your using PayPal’s platform and it is not secure.
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