I wish I could give zero stars. Our insurance company paid out our claim for a new roof via PayPal. We were having issues transferring the money from PayPal into our checking so we could pay the contractor, so I called and spoke with three different representatives, one of those being a supervisor. They helped me link our checking account and when we transferred the money, a 250 fee was applied at the last minute… not one person told me there was going to be a fee associated with the transfer. So when I asked why this was, they told me it was because our account was set up in the Dominican Republic. Which we went there for our honeymoon almost four years ago. So to recap, almost four years went by of them having us in the Dominican Republic when we live in the US. All because I set up the account while we were on our honey moon. So NOW I’m out an extra 250 dollars right before the holidays and while we’re scraping money together to go through our second round of IVF. The supervisor was useless. We closed our account and will NEVER use PayPal again. I’m going to make sure to post about this everywhere I can to warn everyone about how crappy of a company this really is.
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