Good sales experience; disappointed by after-sales support. PC was missing a GPU support bracket for a 4090 GPU that was sent out. However the bracket received didn’t fit the PC. Upon reporting this, I was not told that the GPU doesn’t need one. I was also recommended to buy a support bracket if I so wish. I’ve also noticed from the forums currently: “BRACKET INCLUDED AS STANDARD ON 4070 Ti AND ABOVE”. I’m not filled with confidence that the GPU doesn’t need a support bracket. While the customer service communication was good, I don’t feel they did enough to resolve the situation. Otherwise easy to use website; good selection of configuration options; good communication overall.