I wasn't 100% sure of which components would be best for my intended use, so made use of their discord server where I was provided with a spec that would meet my needs. The ordering process was straight forward and I was able to check progress as it went along. I like that you can view your build before it is tested. My only negative was with regards to the delivery, however I called through to customer services and they talked me through checking to make sure there was no visible damage to the PC. So far, so good everything is running smoothly. Overall, really happy with the service received and experience of ordering again.