I purchased a gaming PC for my son. I never expected such a great level of customer service. First, their website to create the PC is really well put together, very easy to configure and the website checks that the parts are all compatible. Even helps you save money by advising on parts that are too powerful for the current configuration and provides a better match. After ordering, which you can do via direct purchase or buy now pay later, customer service reached out to inform me of lack of the chosen CPU and provided an alternative (which was superior than the one I chose) at no extra cost, this was great! I loved how they kept me informed of the progress, they send a link with a 360 rendering of how the PC is looking at a particular stage. that was really cool. The process took less than a week, it was incredibly fast. I have purchased PC parts and made my own also purchase through Dell. Never had an experience like this! I totally recommend it! The computer is great no issues whatsoever.