From start to finish the whole process was easy to understand and smooth progress. excellent updates with job progress. Quality build quality components. All round good choice for the discerning high end pc user. The pc was delivered well within the time limits and in good shape. The only gripe I have is with the company who supply staff for the assisted installation service I chose as i am disabled and the computer is large and heavy. The guy turned up earlier then his appointment nevertheless i let him in as was keen to see the pc unpacked and installed...The guy turned up with no kit at all....not even a sonic screwdriver. I had to lend him a knife to unpack the boxes...when it came to installing the pc he plugged the hdmi lead into the motherboard socket and not the video card...so for quite a long time we had no working monior which was worrying...fed up with the guy continually turning the pc on and off to fix the the problem, i checked where it was plugged in myself..moving the lead to the video card hdmi socket we had working screen..hmmm..it didn't take much longer to realise this dude knew nothing about pc's and had to go...he left..not before trying to tell me the L-shaped piece of black plastic was meant to stand the pc on to keep it clear of the floor....righto...nutter, looking at the case instruction sheet turns out the piece screws to the inside of the case as a support. Do not use the assisted installation choice untill whoever employs these people makes sure they know the job...cheers. happy pcspecialists pc owner.