First of all I am happy with the build. PC Specialist supplied all of the components that I selected and did a very good job of layout and cabling. However, my experience with PC Specialist was spoiled by several 'bad' experiences (graphics card, courier and pump): * The graphics card developed a fault after owning the PC for 51 days. * I requested the item to be returned and repaired (for free) and a courier collection was organised. On the scheduled day of collection, the courier (Palletways) did not collect. * I contacted PC Specialist and a new collection day was organised. * When the courier did arrive, he asked ME to put my PC in the back of HIS lorry: he did not secure the PC (though it was in its box) and just left it loose in the back of his lorry (I reported this to PC Specialist and they said it was normal and that items are only palleted when they reach the Palletways depot). * The PC was fixed by PC Specialist and returned (new graphics card). It took about two weeks. * When I turned on the 'fixed' PC, the pump emitted a very high-pitched noise (even on the 'silent' setting) that it did not make before it was 'fixed'. This noise continued for almost 1 week. I called PC Specialist several times throughout and everyone I spoke with was well-mannered, friendly, and helpful. Now that the high-pitched noise from the pump has stopped, I'm happy with my new PC.