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Anonymous
I bought a Gemini 14.1" Intel® Celeron® Quad Core Processor N4120 with 4GB RAM laptop for only £230. Amazing for the price, just what I need. I have a high-end VPS that does all my heavy lifting, so I need a basic laptop to connect to it at home. This model is light, thin, easy to carry and pretty. A few things to note that the instructions/support don't tell you: 1. The instructions tell you to go to the downloads area in your account on the PC Specialist website and download everything there, which was a tonne of stuff, but after downloading it all and getting confused about how to install all of it I was told that if the Windows operating system is included in the spec you don't need any of these. But I wasn't told that I needed to go to Intel online and download and install the latest drivers from them. I discovered that bit of advice somewhere in the forum when I was searching for a solution for the Bluetooth which wasn't finding my headphones. After downloading stuff from Intel, it was fixed. 2. Nothing tells you about the different ports on the laptop. Through trial and error, I discovered that the AC connector goes into the hole the furthest back on the right (not the largest hole as suggested by one of the support team). The AC connector can fit into either of the two holes on the right, so it's not obvious. I asked about how to know if the battery was charging while the laptop lid was closed, the support person didn't know about this. But there is a green light directly on the opposite side of the laptop to the AC port which lights up if you are plugged in. This would have been helpful to have in the instructions. 3. There are three blue lights above the keyboard to the left, and it's pretty difficult to tell what they mean. So from trial and error here it is: a) Furthest left is the power light which tells if the laptop is already powered on, useful to know when you've closed the laptop lid and then later opened it. If the light is on you don't need to use the power key to turn it on, you just need to press any of the other keys on the keyboard and wait for the screen to wake up. b) The middle light is to tell you if your caps lock is on. c) The light furthest right tells you if your symbol key is on or off. It should normally be off so you can type normally. But if you want the small numbers/symbols at the top right of each key, you need to press Fn + NumLk and that light will go on, telling you that all your typing will give you whatever is on the top right of the key instead of the main letter/number/symbol. To remove it just press Fn+NumLk again and the light will go out and you can use the keyboard as normal. This is the opposite of what the support person told me was the case. 4. The mouse track is either too sensitive or not sensitive enough. If I'm just moving my mouse to another part of the page it might suddenly magnify the page as in a swipe, and then I have to figure out how to get the page back to the normal magnification. Or it might select something you had no desire to select. On the other hand, often when you do want to click on something, a double finger tap on the mouse won't register, so you have to purposely click down on the mouse. When you click down, being just a little on the right or left is sometimes not good enough, you have to be at the extreme right or left to get the desired effect. So this is frustrating. 5. The keys on the keyboard get immediately greasy once you've touched them, and look a mess immediately. That's the same with the case. So I intend to use some nice fablon to cover the outside of my case, but I can't do much with the inside. 6. The screen is one of those glossy reflective screens which are really bad for your eyes and can give you a headache. I previously bought a laptop from PC Specialist which came with a matte screen and that was lovely. Really there is no need for glossy reflective screens at all. I got a blue light/UV light blocking matte screen protector, so I could fit that on and now it's great. But would be nice if the screen came like that in the first place as it's common knowledge how bad blue light/UV light is for our eyes and our brains. So it would be good to have this as standard. Apart from the above, I love the lightness and speed of this laptop. I found the customer service exceptional, which is why this is my third time buying a PC/laptop from PC Specialist, and I wouldn't buy a computer from anyone else. You get responses fast, either by email or phone and the support people go to lengths to help you. I got my power cable replaced immediately when the connection wasn't too good. All done without any fuss. I got support advisors helping me identify things on the laptop by asking me to send pictures of each issue, so they could tell me their best advice. So I had a lot of interactions, and I can say all of the advisors were lovely, thoughtful and good at communicating. I have a lot of confidence in PC Specialist because both the previous laptop and PC that I have bought from them were robust and durable, and their support is great.
4 months ago
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PC Specialist has a 4.8 average rating from 4,154 reviews

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