This is the second PC I have bought from PC Specialists. Never had a problem with the first one, just upgraded. Website makes it really easy to choose the PC you want, and place the order. There is good information as to what is happening with your order. Delivered in a reasonable time frame. Easy to set up and get running (even for me). Clear instructions sent via email on anything particular you need to do to your computer during the set up, which made it really easy. I would highly recommend PC Specialists to anybody thinking about upgrading or purchasing a new pc.