Ordered a PC off of PC specialist and not only was the process easy but it was quick. I ordered during the Christmas period and wasn't expecting them to get my order processed, built and shipped for some time but hey got it out in about a week which I was really impressed by. I have only a couple complaints about my system, firstly I ran into some technical issues but the support team were very helpful in getting this solved the same day over the phone. I am also seeing some hardware issues like fan noise and coil whine but this is less about PC specialist and more on the hardware itself. I highly recommend them because not only are they decently priced but have a very helpful support team from what I have experienced.