Very happy with my experience with PC specialist. overall took 9 working days from clicking order to receiving it. Been using the computer for 2 weeks and its working perfectly. The only issue I had and reason its not 5 stars is the GPU mount was touching the fans of the gpu and it was making really loud noises when the fans were fully blowing of plastic being hit. not sure if the mount moved during shipping or when taking off the protective covering. I just moved it a little and its now not hitting the fans. this is quite a minor issue overall as the system regardless works completely fine and I would absolutely recommend pc specialist