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Rikki Gray
This is a very well built Intel based PC. Over the last few years I have bought 6 PCs from PC Specialists. All have been excellent, and the original PC is now about 12 years old and still going, with the only "repair" being I had to replace the CMOS battery. I firmly believe that buying a good quality PC represents good value in the long term. The negative this time however, is that I was extremely disappointed that when the PC arrived it had no Bluetooth. When I contacted support for clarification I was told that this motherboard does not have integrated Bluetooth, and I did not spec a Wi-Fi card that usually includes Bluetooth. I was unaware of this, and annoyed that the final spec did not highlight this, indeed Bluetooth is not mentioned at during this design stage at all. I liken this to buying a new car and it arriving without a steering wheel as I had not specifically requested one. Bluetooth, like a steering wheel is just assumed to be "part of the device". I didn't specify a Wi-Fi card as I use ethernet, so in my opinion the final summary should highlight that my PC would not have Bluetooth. I am confused as Bluetooth does appear in the device BIOS. An offer to send a Bluetooth card maybe at a reduced price would have been appreciated, but to me the main problem is that the lack of Bluetooth should have been highlighted at the design stage. This has left a sour taste, and although I have been very pleased with my Specialist PCs over the years I may shop around for the next one. All for the want of clarity - very sad.
1 week ago
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PC Specialist has a 4.8 average rating from 4,506 reviews

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