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Anonymous
I've been a Peets subscriber for over a decade. The coffee was good, the delivery was fast (2-3 days), the customer service was excellent. Since Benckiser acquired the company, it has been a straight downhill run. The coffee is still good, but delivery of orders takes at least 10 days (CA to OR), and the customer service, now coming from Pakistan or India, is atrocious. I have cancelled my subscription.
8 months ago
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Peet's Coffee has a 2.4 average rating from 85 reviews

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