We recently had H&S install visit from Susan (Sue) Smithson at our Organisational HQ which involved many nuances due to us being tenants of a larger company, only having a small office setting with a factor of home workers, and our Operational delivery taking place in various different project locations. Sue provided great advice and really went in depth to ensure that our H&S delivery was to the standard it should be, initially through the service provided by the building custodian and then by reviewing and advising on our H&S provision on our Operational sites. The report was completed the same day, although Sue had another client to visit that afternoon, and the communication was fantastic, the report was easy to understand and gave detailed information in the action plan to address some areas for improvement, none of which were a surprise as she had discussed al points with me. The tips provided by Sue on using the BrightSafe app means we as an Organisation will be able to get the most out of our contract with Penisula and I know she is only an email away for any questions.