In my ten years of trading, this is without a doubt the worst company I have ever dealt with. First and foremost, they refuse to take any accountability or responsibility to protect their own interests, even if it means screwing over paying customers like myself. I had a case that required me to pay for dismissal services. The supposed “expert” who consulted with me got all the dates and times wrong in the final outcome, drastically altering the course of the case. This resulted in the defendant getting away with dismissal. To make matters worse, one of the crucial bases for this outcome was the assertion that one of the witnesses was my wife's best friend, which was a complete fabrication with no evidence to support it. Shockingly, this was one of the main reasons cited for the outcome. From my experience, it seems that Peninsula wanted to take the easy way out to avoid pursuing any legal routes against the defendant for gross misconduct, even though all evidence pointed to their guilt. There were countless mistakes. They even redid the final outcome letter after realizing that all the dates and times of the incidents were incorrect. Yet, this still did not change the outcome, which makes no sense at all. Their initial excuse for the outcome was based on the notion that certain actions couldn’t be taken due to prior engagements. However, if the correct dates had been used, he would have been found guilty based on the actual evidence. This massive mistake ultimately cost me £250,000. Additionally, the contract they offered makes it virtually impossible to cancel. It is a five-year agreement that renewed in December 2023. I provided my six months' notice to cancel based on this significant error, and to this day, I am still receiving invoices. Peninsula has not canceled my contract and seems to expect me to buy my way out of the new five-year agreement, despite my clear legal cancellation in accordance with the terms and conditions six months prior to renewal. I urge anyone considering their services to think twice. My experience has been nothing short of a nightmare.