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M Hayward
Absolutlt disgraceful dentist. I've been in extreme pain last the past month and having just moved to Muswell Hill I made an appointment with "Perfect Smile" at my first appoitment the dentist advised I needed route canal but it was her opinion this should be done at the hospital. I was asked to leave and that I would be contacted. I received no follow up and the pain continued to get worse and worse. I booked another appoinment over two weeks later for 9:10am I took the day off my duties to see I could make it as I knew I would be having the route canal or extraction of the tooth. When I arrived there was no record I had an appointment. The dentist said it's a reception error. I made another appointment for a few days later. Seen again by the same dentist "Maninder" I was asked why was I there. I said for the route canal that I was advised I needed to be taken out. She had no record why I was there. She then asked if it was bottom left tooth. I answered "yes" she informed me that the hospital had turned down the x ray. I was completely confused as to what was happening. It was almost expected that I could read her mind, she seemed very reluctant to tell me what's going on. Then she said that the hospital says it's not a special route canal but then she said she thinks it is. I kindly said that if the hospital thinks it's not a special case and you think it is where does this leave me? What are my options. She then said that if she does the route canal then it's 50/50 it can go wrong. She said she doesn't have all the right tools. Feeling slightly upset about all this is an understatement. I've never encoutrered such unprofessionalism in my whole life. Being in so much pain I asked if I could just carry on with a route canal to which I was then informed I would need to book another appointment. This would be the third appointment. I had to leave in pain and now I'm looking for another Dentist. Never again.
7 years ago
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Perfect Smile has a 4.6 average rating from 690 reviews

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