I ordered an expensive YSL Perfume... 100ml bottle arrived EMPTY. Literally EMPTY. I am devastated. It was supposed to be a really special gift that I have saved up for. I have contacted Customer Service through their website form... having read reviews I'm panicking I won't get my money back... this only happened today... it seems like I'm going to have to wait days to find out... gutted. The special gift is ruined. It's now 25th March and after MANY emails, I have achieved nothing. Perfume's Club is refusing to acknowledge my complaint, refusing to give me a refund or replace the empty bottle of fragrance. They have even given me evidence of the weight of the parcel, which PROVES the parcel is too light for the 100ml bottle to be full... yet they still refuse to refund me. It's an absolute outrage. Along with photographic evidence and many emails in communication, I have read them my Consumer Rights... "The Consumer Rights Act 2015 states that goods should be as described, of satisfactory quality and fit for the purpose. As the item I purchased from you was not, you are therefore in breach of contract and I would like to reject the goods and request that you issue me with a full refund as I am notifying you of my short-term right to reject within 30 days of receiving the goods worth £87.04. I look forward to a full response to my letter within 7 days or I shall seek legal advice in order to take the matter further."