Dear Buyers, Please be away from “PERMISSION HOMES” – Copperfields – Truro property sales teams: 1) 2 weeks back, I’ve paid the reservation fee as per discussion with marketing team located in the “PERMISSION HOMES” – Copperfields – Truro property office – stating the deal which was offered to you is only valid till today – and marketing team conveyed to me – here is your deal and rest can be completed in the upgrades/finishing touches, please go through the pdf file and let us know asap. 2) After a week – I’ve selected offered deal appliances by going to “PERMISSION HOMES” – Copperfields – Truro property location after that permission homes marketing team started communicating me back when have sent the upgrades/finishing touches list can’t be applied to your selected property at this stage and this information wasn’t communicated at the time of reservation of the property. 3) Now the marketing team isn’t answering my calls – just replying to emails – sorry we can’t apply any upgrades now with your selected property and the final message from the marketing suite team is to select other properties where the buyer is not interested in. 4) When I have requested for a full refund of the reservation which has paid - £500 no response for calls and emails for few hours – stating we are busy in back to back meetings, we’ve started you refund request for £250 which may take up to 4weeks, but have canceled the property due to the permission homes can’t provide any upgrades/finishing touches to the property. 5) I’ve tried to contact the marketing team, but no responses in calls and emails – this shows how much importance “PERMISSION HOMES” is giving importance to their buyers in the UK.