I was attracted by their new homes at Cardea in Peterborough. I visited their sales office and got informations for their sales agent; saw their show homes; everything were still good up to that moment. I shown my intent to reserve my favourite home, but on contrary to my eager, the sales agent told me she is busy at that moment and told me that they have so many available new homes and no need to be hurry. She gave me their solicitor particulars and asked me to get a quote from them first. As I need to leave UK soon and go back to my home country, I made the appointment with the sales agent again, told her my situation and accepted the solicitor's quotation and would like to reserve my home without delay. She had no objection and confirmed my appointment. While I was very happy that I could have my new home soon, she suddenly called me that she didn't think I'd enough time to complete the buying process. They wouldn't accept me to buy their home. I was shocked and told her if I could extend my stay in UK. Her reply was ridiculous and has no sense, she said there was a long queue of persons who want to buy their homes and I was at the end of the queue. So she can let me to buy at that moment. It's really crazy about this company service and don't know why they like to select customer in this way.