Persimmons can legally scam you out of money with Finishing Touches, the optional extras they encourage you to buy when buying one of their poor quality houses. We bought an optional extra and then they decided to pull out of the contact, not us them. When I requested a refund for what we had bought they refused. They then put the house back on the market with what we had paid for. I have no access to this item and basically I feel like I have been scammed. Apparently Permissions does this trick to many buyers and some even pays £10s of thousands. To be perfectly honest I'm surprised Trading Standards don't get involved because if anyone else took money for goods then refused to deliver it would be fraud. Be warned people, you have no right to redress with these cowboys and are a law unto themselves.