Had a property reserved in Willow Court, Abergavenny. Went to see the Sales Person and upgrade to a larger plot, was told I could not get one of the plots as they had 'someone interested' in it(however they hadn't secured it). So looked at another, signed all the paperwork everything stupidly assumed I would get the same service as someone else... Passed all the checks only to find out they gave the plot to someone else! Lady Sale Advisor there is not to be trusted, I don't know if they're two faced or there is a special hand shake I do not know for anyone to get one of these properties. I have pulled out and told there M.D. this after he made no traction on fixing things. The early bird agreements mean nothing! Take some advise, do not buy from them!