We paid a reservation for one of the properties. Firstly the solicitors PH recommended discussed quotes with me over the phone. They then promised to beat the quotes I had had from other conveyancers. They promised me there would be no extra fees or hidden charges. Within 12hours of instructing their own recommended solicitors they called my partner and said there would be two extra fees for 'drawing up contracts' and costs that they could not put on the quote. They couldn't tell us how much they would cost but said they would be put onto our final bill?! I immediately told them we were not interested in using them and I wanted a refund for the money I have paid less than 12 hours ago after being told there would be no extra costs. We are still waiting for our refund for this deposit as we were completely mis-sold to. Luckily, also before exchanging we went into the garden and had an independent quote on how much it would cost to have the absolute landslide mess that they had left behind. We were quoted £21,000 just to fix the garden to make it something that wasn't an eyesore. Along with other quotes within the house amounting to over £5,000 just so we could move in. So we have decided to pull out. Keep looking elsewhere.